S&H  Contact Us  |  About Us  |  Support   Specials 

Check Out Now

Home   |   Desk Lamp   |   Floor Lamp    |    Cable Light   |   Track Light   |   Ceiling Light    |    Mobile A/C   |   Personal Care

(510)333-4363

About Solairco.com

Solairco.com  is located in Oakland, CA, and is a private leading e-commerce site specializing in providing cable & track lighting (halogen, LED) to consumers who are looking for innovative household items at well-below retail prices. We can offer our customers very low prices because we import or buy our products direct from manufacturers, oversea or locally. We eliminate the middleman and pass on all savings to our customers.

 

Solairco.com has been an online seller since 1998, and is proud of having thousands of friendly and happy customers. Our goal is to make every customer a returning customer. Customer service is our No.1 priority. We will respond to all customer inquiries within 24 hours, unless our website or email system is down.

 

For more information, please contact us at:

Solairco.com

712 Jackson Street

Oakland, CA 94607

(510) 333-4363

Or, email us 

 

Sales and Return Policies

All sales are final! Sales tax of 9.50% will be collected for all California residents. All items carry a 90-Day Warranty unless otherwise specified.

Return of product, other than exchange or replacement, is subject to 30% re-stocking fee. Shipping fees and/or returning shipping fees are NON-REFUNDABLE. Note: If you did take advantage of FREE SHIPPING, regular shipping fee (or the difference if you were to have to pay shipping fee) will be deducted. Check our shipping fees here! Moreover, DOA (defective or damaged upon delivery) item must be reported within 72 hours of receipt in order to be honored. All returns must be accompanied by a Return Merchandise Authorization (RMA) number, which must be obtained from our Customer Service Department  prior to shipping back. All returns must have this RMA number clearly labeled on the outside of the box. All returns must be in re-saleable condition and be shipped in the original box that they came with. The box  must be packaged to avoid any physical damage to the items inside. Failure to do so may invalidate the RMA and the warranty. Any returns without a RMA number will not be honored.

90-Day Warranty (from the date of receipt) is provided to all our products unless specified otherwise (broken glass is excluded from this warranty unless reported within 72 hours as DOA). However, if our products are used in ways that they are not intended to be used, this Warranty will be void. The same is true if our products are modified or expanded without our prior written consent and all precautionary procedures are not followed during and after installation.

Privacy Policies

Solairco.com is absolutely relentless in terms of protecting the privacy of our visitors and customers. All information collected online is for internal accounting use only and is stored in our secured server. Furthermore, we do not keep customer's credit/debit card info on file or in any electronic forms.

We do not use any navigational data about our visitors, where they come from or go to while they are on our website. Web browser cookies are used only to track progress through our website. No individually identifiable information will be collected or stored. We will not make any other marketing offers to you unless you have authorized us to do so.

Our credit/debit card merchant, PayPal, will collect and store all individual information related to the sales transactions only. Please go to www.paypal.com to read more about their privacy policies.

 

 Home Page
 Specials
 Desk Lamp
 Floor Lamp

 Cable Light

3-Light Kit

5-Light Kit

7-Light Kit

 Track Light

3-Light Kit

4-Light Kit

5-Light Kit

 Ceiling Light
 Mobile A/C
 Personal Care
 S & H Policy
 About Us
Support
 Contact Us

Pay me securely with your Visa, MasterCard, Discover, or American Express card through PayPal!

Visa MasterCard Discover American Express

Top of Page

  S&H  |  Contact Us  About Us  |  Support  Specials 

Copyright Solairco.com. All rights reserved.